FreshQ Mart

Privacy Policy

Last Updated: March 16, 2026

Welcome to FreshQ Mart. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

1. Information We Collect

To provide you with our grocery delivery services, we collect certain information:

  • Account Information: Name, phone number, and email address when you register.
  • Delivery Information: Your home address and locations for delivering your groceries.
  • Device Information: We may collect information about your mobile device for app optimization and push notifications.

2. How We Use Your Information

We use the collected information to:

  • Process and deliver your grocery orders.
  • Provide updates about your order status via SMS or notifications.
  • Improve our app services and user experience.
  • Communicate with you regarding support or promotional offers (with your consent).

3. Cash on Delivery (COD)

As we primarily operate on a Cash on Delivery (COD) basis, we do not store your credit card or sensitive payment details on our servers. Payment is handled physically at the time of delivery.

4. Data Sharing

We do not sell or rent your personal information to third parties. We only share information with:

  • Our delivery personnel to ensure your groceries reach the correct address.
  • Service providers who assist us in app operations (e.g., SMS gateways).
  • Legal authorities if required by law.

5. Security

We implement reasonable security measures to protect your data. However, no method of transmission over the internet or mobile storage is 100% secure.

6. Your Rights

You can update your profile information within the app at any time. If you wish to delete your account, please contact our support team.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@freshqmart.in
Website: https://freshqmart.in/

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